Terms of Service

1. Agreement to Terms

By accessing or using the services of Progress With AI ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

These Terms apply to all users, including clients, visitors, and anyone who accesses or uses our website or services.

2. Our Services

Progress With AI provides the following services:

• AI automation and workflow automation solutions
• Web development and design services
• AI chatbot development and integration
• Voice AI agent development
• Backend development and API services
• Custom browser extension development
• Business audits and consultations

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. Acceptance and Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the authority to enter into these Terms
• You will comply with all applicable laws and regulations
• All information you provide is accurate and truthful

4. Service Agreements

When you engage our services, we will enter into a separate service agreement or contract that outlines:

• Scope of work and deliverables
• Project timeline and milestones
• Pricing and payment terms
• Intellectual property rights
• Confidentiality obligations
• Warranties and limitations

That agreement will supplement these Terms. In case of conflict, the specific service agreement will take precedence.

5. Your Responsibilities

When using our services, you agree to:

• Provide accurate, complete, and current information
• Cooperate in good faith throughout the project
• Provide timely feedback and approvals
• Make timely payments as agreed
• Not use our services for illegal or unauthorized purposes
• Not interfere with or disrupt our services
• Not attempt to reverse engineer or copy our work

6. Payment Terms

Payment terms will be specified in your service agreement. General terms include:

• Payment schedules (typically milestone-based or upfront for smaller projects)
• Accepted payment methods
• Currency (typically USD or INR)
• Late payment fees (if applicable)

All prices are as quoted at the time of agreement. We reserve the right to change prices for new projects, but existing agreements will not be affected.

7. Intellectual Property Rights

Client Work

Upon full payment, you own the custom work we create specifically for you (as defined in your service agreement). This typically includes:

• Custom code and applications developed for you
• Custom designs and content created for your project
• Deliverables specified in the agreement

Our Proprietary Tools

We retain ownership of:

• Our proprietary tools, frameworks, and methodologies
• Pre-existing code libraries and components
• Our brand, logo, and marketing materials
• Any work not specifically created for your project

Third-Party Components

Projects may include third-party open-source software, which remains subject to their respective licenses. We will inform you of any third-party components used in your project.

8. Confidentiality

We respect the confidentiality of your business information. We agree to:

• Keep your confidential information secure
• Not disclose your information to third parties without consent
• Use your information only for the purposes of providing services
• Return or destroy confidential information upon request (subject to legal obligations)

Confidentiality obligations do not apply to information that is publicly available or independently developed.

9. Warranties and Disclaimers

Our Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• We have the right and authority to provide the services
• Work will not infringe third-party intellectual property rights

Disclaimers

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the amount you paid us for the specific service
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for loss of profits, data, or business opportunities

This limitation applies regardless of the theory of liability (contract, tort, or otherwise).

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Content or materials you provide to us

12. Termination

Termination by You

You may terminate services by providing written notice. Payment for completed work and expenses incurred will be due immediately.

Termination by Us

We may terminate services if:

• You breach these Terms or your service agreement
• You fail to make required payments
• We determine continuation is not in our best interest

13. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, pandemics, war, government actions, or internet/telecommunications failures.

14. Changes to Terms

We may modify these Terms at any time. Changes will be effective when posted on this page. Continued use of our services after changes constitutes acceptance of the updated Terms.

For existing service agreements, the terms in effect at the time of agreement will continue to apply.

15. Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra, India.

16. Dispute Resolution

In the event of a dispute, we encourage you to contact us first to resolve the matter amicably. If resolution is not possible, disputes will be resolved through:

• Good faith negotiation
• Mediation (if both parties agree)
• Legal proceedings in Pune, Maharashtra, India

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Contact Information

If you have questions about these Terms, please contact us: