Privacy Policy

Introduction

At Progress With AI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

1. Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out our contact forms or request a business audit
• Subscribe to our newsletter or communications
• Contact us via email or phone
• Use our services or enter into a contract with us

This may include:

• Contact Information: Name, email address, phone number, company name
• Business Information: Industry, company size, business goals, challenges
• Project Details: Requirements, timelines, budget ranges (optional)
• Communication Records: Emails, phone call notes, and meeting transcripts

2. Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Usage Data: Pages visited, time spent, click patterns
• Device Information: Browser type, device type, operating system
• IP Address: Used for security and analytics purposes (anonymized)
• Cookies: To improve your experience (see Cookie Policy below)

How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver AI automation and web development services
• Communicate: Respond to inquiries, send audit reports, and provide project updates
• Improve Our Services: Analyze usage patterns to enhance our website and services
• Legal Compliance: Comply with applicable laws and regulations
• Security: Protect against fraud, unauthorized access, and security threats

Data Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information. We only share your information in the following limited circumstances:

Service Providers

We may share your information with trusted service providers who help us operate our business, such as:

• Email service providers (to send you communications)
• Hosting providers (to store website data)
• Analytics tools (to understand website usage - data is anonymized)
• Payment processors (only if you make a payment - handled securely)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Comply with legal obligations
• Protect our rights and safety
• Prevent fraud or security issues
• Respond to government requests

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (HTTPS/SSL)
• Secure data storage
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
• Objection: Object to processing of your personal information

To exercise any of these rights, please contact us at info@progresswithai.com. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device. We use cookies for:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our site (anonymized data)
• Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When we no longer need your information, we will securely delete or anonymize it. You can request deletion of your data at any time.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes (if we have your email)

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: